Crewe Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Use of Your Information

We utilize your personal information for these key purposes:

• Service Provision in Crewe (Contract Fulfillment):
  • We handle the processing and management of your vehicle rental bookings and agreements with care. Identity verification is performed to confirm your eligibility for our rentals. Our team oversees the vehicle collection and return procedures for a smooth experience. Payments, deposits, and any applicable charges are processed efficiently.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental information. We respond to your questions and offer customer support. We inform you of any changes to our services or policies.
• Marketing Permissions in Crewe:
  • We may send promotional offers, newsletters, and service updates if you have agreed or if we have a legitimate interest. You can opt out whenever you choose.
• Service Enhancement in Crewe (Legitimate Interest):
  • Evaluating website metrics to refine user experience and site performance. Conducting assessments to improve our vehicle selection and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Protecting against fraud and maintaining service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

We may share your data with:

• Local Partners and Service Providers: We collaborate with third-party companies, including payment processors and IT support, who assist in delivering our services. They are required by contract to safeguard your data.

We do not share your personal data with third parties for marketing.

4. Data Protection

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or loss. This includes the use of encryption, strict access controls, secure servers, and routine security assessments. However, it is important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Storage Policies

We keep your personal information only for the time required to achieve the purposes for which it was gathered. This includes compliance with legal, accounting, and reporting obligations. The length of time we retain data varies based on the type of information and the specific circumstances surrounding its processing.

6. Your Rights in Crewe

Your rights under UK data protection law:

• Accessing Your Information: Obtain a copy of your personal information records.

For assistance with your rights, contact us using the details below.

Cookies and Tracking Practices

Our website employs cookies and related technologies to improve your browsing experience, assess site traffic, and customize content for visitors. You can adjust your cookie preferences by accessing the settings in your browser.

8. Policy Changes

We may revise this Privacy Policy from time to time to address changes in our practices or legal obligations. Any updates will be published on this page along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: