Privacy Commitment

Data We Gather

Personal information we collect and process includes:

How We Handle Your Data

Your personal information is used for these purposes:

• Service Provision and Contract Fulfillment:
  • We handle all aspects of your vehicle rental bookings and agreements with care. This includes confirming your identity and verifying that you meet our rental criteria. We also streamline the collection and return of vehicles, as well as processing payments, deposits, and any associated charges efficiently.
• Customer Communication (Contractual Obligations and Legitimate Interests):
  • Issuing booking confirmations, updates, and essential rental details. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest in Crewe:
  • We will send promotional offers, newsletters, and service updates with your consent or based on our legitimate interest. You can opt out at any time.
• Service Enhancement (Legitimate Interest):
  • Assessing website interactions to refine user experience and overall functionality. Conducting research to improve our vehicle selection and service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to legal and tax obligations relevant to our operations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Data Sharing Practices

Information Sharing Details

• Local Partners and Service Providers: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take significant steps to safeguard your personal information from unauthorized access, changes, sharing, or loss. This includes employing encryption, establishing access controls, using secure servers, and conducting regular security evaluations. Despite these measures, it is important to acknowledge that no online transmission or digital storage method can guarantee complete security.

Data Storage Practices

We keep your personal information only for the duration needed to achieve the purposes for which it was collected, such as complying with legal, accounting, or reporting obligations. The length of time we retain data depends on the specific type of information and the circumstances surrounding its processing.

Your Rights in Crewe

Your rights under UK data protection law in Crewe

• Access Your Personal Information: Obtain a copy of your personal information records.

Contact us below to exercise your rights.

7. Cookies and Monitoring

Our website employs cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You have the option to manage your cookie preferences directly through your browser settings at any time. This allows you to control how your data is handled while using our services.

Policy Modifications

This Privacy Policy may be revised periodically to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with the new "Last Updated" date. We recommend reviewing this policy regularly to stay informed about how we handle your information.

9. Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us: